CedarJac Farms LLC — Return & Refund Policy

Last updated: 09/05/2026

Due to the perishable nature of our products, all sales are final once an order has been picked up or delivered, except as described below.

Damaged or Incorrect Items

If your order arrives damaged, spoiled on arrival, or is not what you ordered, contact us within 24 hours of pickup or delivery at charissa@cedarjacfarms.com with your order number and a photo of the item. We will review each report individually and, at our discretion, offer a replacement, store credit, or refund.

Order Cancellations

Orders can be canceled or changed only before they are prepared for pickup or delivery. Once an order enters preparation, it cannot be canceled or refunded, since farm goods are prepared and set aside specifically for that order.

Missed Pickup

If you do not retrieve your order within the stated pickup window, we are not able to guarantee product quality, and no refund or replacement will be issued for spoilage resulting from a missed or late pickup. Contact us as soon as possible if you need to reschedule.

Subscription or CSA Orders

If you are enrolled in a recurring or subscription order, cancellations or pauses must be submitted at least 48 hours before the next scheduled charge or fulfillment date to take effect for that cycle.

Digital Products

We sell several digital products, including the Real Cost Calculator app, downloadable ebooks, and Notion templates. Each is a one-time purchase delivered digitally. By purchasing any digital product from us, you agree to the following:

No refunds. Because digital products are delivered instantly upon purchase, all sales are final and non-refundable once access, a download link, or a template has been delivered, regardless of how much or how little you use it. This applies whether the product was purchased directly or unlocked through a promotional or discounted offer.

License, not ownership. Your purchase grants you a personal, non-transferable, non-exclusive license to use the product for your own personal or business purposes. You may not resell, share, sublicense, redistribute, or publicly share the product or its files, including ebook PDFs and Notion template links.

Ebooks. Ebooks are delivered as downloadable files. You are responsible for downloading and saving your copy after purchase; we are not responsible for lost files due to a full inbox, spam filtering, or an incorrect email address entered at checkout.

Notion templates. Notion templates are delivered as a duplication link. Once you duplicate a template into your own Notion workspace, it is yours to keep and modify for personal use, but the underlying design and structure remain our intellectual property and may not be resold or redistributed. We are not responsible for issues caused by changes to Notion's platform that affect template functionality.

Real Cost Calculator app. The App is offered under a one-time lifetime access license.

Informational tool only (App). The App's cost comparisons, scratch-cost calculations, and ingredient flags are provided for general informational and educational purposes only. They are estimates based on the data and assumptions built into the tool and may not reflect actual prices, availability, or ingredient formulations at any given time or retailer. The App is not a substitute for reading product labels yourself, consulting a medical professional about dietary or health decisions, or independently verifying pricing before a purchase.

Ingredient flagging is not medical advice. The App's list of flagged ingredients reflects general research and is not a medical, dietary, or regulatory determination. We make no guarantee of the accuracy or completeness of this list, and it should not be relied on as the sole basis for any health-related decision, especially for individuals with allergies, medical conditions, or specific dietary restrictions.

Availability and changes. We may update, modify, limit, or discontinue features of any digital product at any time, including the App's free-version calculation limits, without obligation to compensate past purchasers. We will make reasonable efforts to maintain access to the App for lifetime-access purchasers, but we do not guarantee uninterrupted availability, and we are not liable for access issues caused by third-party infrastructure (e.g. Cloudflare) outside our control.

Account and access security. You are responsible for maintaining the security of any email or credentials used to access your purchase. We are not responsible for lost access resulting from using an incorrect or inaccessible email address at checkout.

What We Do Not Refund

• Buyer's remorse or change of preference after pickup/delivery
• Products consumed, opened, or used before a report was made
• Reports submitted more than 24 hours after pickup/delivery

Your Rights

This policy does not affect any rights you may have under applicable consumer protection law.

Contact

CedarJac Farms LLC Email: charissa@cedarjacfarms.com